Your personal information, our responsibility
Privacy guidelines for clients of Gezondheidscentrum Asielzoekers (Health Centre Asylum Seekers)
The Health Centre Asylum Seekers (Gezondheidscentrum Asielzoekers (GC A)) has your personal information (such as your name, date of birth and family situation) and your medical information (complaints, diagnoses and use of medication). This information is kept in your medical file. These privacy guidelines describe how your personal information and medical information are protected by GC A.
Your information in the HIS-Care file
Within a GC A, a number of care providers work together. The clients’ personal information is stored digitally in a computer system: the GP Information System (Huisartsen Informatie Systeem (HIS)). Your HIS-Care file is only accessible to the care providers who are involved with your treatment. It concerns GPs, practice support nurses, doctors’ assistants, the GGZ consultant and people from the GC A Practice line (Praktijklijn) or GP out-of-hours surgery (for emergency care at night and during the weekend). When you move to a different reception facility, the HIS-Care file moves with you.
The use of your medical information
First and foremost, your information is used to help you when you are in need of care. A limited amount of information is used by GC A for financial administrative purposes. If your care provider wishes to use your (medical) information for other purposes, your approval is needed. This does not apply to situations in which your information is used anonymously and cannot be traced, for example for scientific research and statistical purposes.
Your information is stored in a safe place. Your care provider and the GC A ensure that your file is kept in a safe place, that no information goes amiss and that it does not end up in the wrong hands.
Your rights
You can always ask your care provider what happens to your personal information. Moreover, you have several rights:
Right of inspection and a copy
You have the right to inspect your information. If you would like a copy of your medical records, you can download a authorisation form here . Your care provider must honour your request within four weeks.
Right to additions, corrections and protection
If you feel that the information in your file is incorrect, you can ask the care provider to change it. A note of your request can be added to your file. You can also ask your care provider to add an (additional) statement that you have submitted to the file. Finally, you can also make a request for your file to be protected from third parties. This means that information will not be passed on to others because you feel that the information is not correct or irrelevant. Your care provider must react within 4 weeks.
Right to removal and destruction
You can ask your care provider to destroy (part of) the information about you. Your care provider must carry out the request within 3 months, unless it can be proven that keeping the information is very important to someone other than yourself, or because it is forbidden by law to destroy it.
Frequently Asked Questions
1. How long is my information stored?
Your personal information may not be kept for any longer than required for the purpose for which they were meant. In principle, this storage period is fifteen years. Information can be kept for a longer period of time, for example if it is in your own interest or in the interest of your children.
2. Can my doctor or someone else from GC A pass my medical information on to a third party?
Your doctor and the GC A staff have medical confidentiality. They may not just pass information on to third parties. Your permission is required for this. Before you give your permission, you should be well-informed about the purpose, the content and possible consequences of the supply of information. You must give your permission in writing by filling out and signing an authorisation form. You can ask a GC A or COA staff member for the authorisation form. You can also download the authorisationform .
Fill in an authorisation form if you agree to any of your records including medical records being passed on to third parties e.g. your lawyer or an independent physician. Make sure you know in advance what the information is going to be used for, as by not passing on too much information about yourself to third parties, you will help to protect your own privacy.
If you are referred to a medical specialist, GC A assumes that – for better treatment – you agree with the passing on of relevant medical information. Then your permission will not be asked. If you do not want this to happen, you can object to your information being passed on.
3. Can my doctor pass a judgement about my ability to do or not do certain things?
Your doctor may not pass a judgement on, for example, whether you are able to go to school or take care of your children properly or whether you are entitled to adapted housing. Only an independent doctor may issue such statements. However, the independent doctor may - if required and with your permission – request your own doctor for additional information.
Contact
If you have any questions about your personal information or your medical file, you may contact your care provider at the GC A or the Practice line (Praktijklijn).
Gezondheidscentrum Asielzoekers (Health Centre Asylum Seekers)
Postal address:
Postbus 395
6700 AJ Wageningen
t 0 881 122 100
e
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
i www.gcasielzoekers.nl
Praktijklijn (Practice line)
available 24 hours per day, 7 days per week
t 0 881 122 112
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